Job Description

Position Purpose: The Health Promotion Specialist is responsible for tasks related to increasing compliance with performance measures and promoting comprehensive health care for members from birth to age 21.

Review, monitor, and enter tracking form, immunization, and dental data:

  • Enter information from EPSDT tracking forms into the system database
  • Process specialty referrals
  • Identify members with special needs
  • Forward specific referrals to appropriate departments
  • Review immunization data from tracking form
  • Enter and update data in the Immunization database
  • Research and resolve immunization, well visit, or dental visit issues
  • Inform providers of members needing immunizations, dental, or well child visits.

Focus on maintaining or improving quality outcomes:

  • Contact members via telephone and/or mail on child health and wellness related topics
  • Communicate with providers on member related issues
  • Identify new opportunities to encourage members’ personal responsibility for their health care
  • Ensure at risk members receive follow up in areas identified on the EPSDT annual plan or AHCCCS contract

Identify, refer and/or coordinate care for members with specific medical and social needs

  • Outreach to members referred to services to verify that needs have been met
  • Maintain database and documentation
  • Coordinate with PCP, Dentist, local department of health, Medicaid
  • Refer members for care management if indicated

Education / Experience / Other Requirements


  • High School degree or equivalent GED preferred

Years of Experience:

  • Experience in a managed care organization or related healthcare delivery system preferred.

Specialized Knowledge:

  • Computer experience necessary
  • Effective time management and prioritization skills
  • Effective interpersonal and communication skills
  • Familiarity with medical terminology
  • Knowledge of Medicaid regulation and guidelines preferred
  • Knowledge of childhood immunizations preferred

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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