Job Description

Posted Date: 9/18/2019

Position Purpose: As a member of the SHCN Information Services team, the systems analyst is responsible for the technical design, development, and support of various application and reporting solutions that will help facilitate and support operations, monitor quality and utilization, and document and streamline regulatory deliverables.

  • Troubleshoot, test, and coordinate resolution of reported software defects and/or data issues while providing status to affected teams
  • Control proposed solutions, modifications, and fixes by translating business requirements into technical specifications and documentation, coordinating development and deployment, establishing monitoring, and communicating and educating support staff on changes
  • Provide feedback, data mappings, and/or best practices to development teams based on existing development solutions, standard business processes, and vendor recommendations
  • Establish standard procedures and document system workarounds for commonly reported issues experienced by support staff

Education / Experience / Other Requirements


  • Associates or Bachelor’s degree in computer science related field, or equivalent experience in related roles

Years of Experience:

  • Five (5) years experience as a Systems Analyst

Specialized Knowledge:

  • 3+ years T-SQL/PLSQL query writing
  • 3+ years of developing Technical Specifications
  • Experience with the use of Microsoft Visio
  • Experience with use of CareRadius or a similar rules-based workflow application
  • Experience with the use of Vistar application a plus
  • Experience with Arcadia application a plus
  • Experience with SSRS and Crystal Reports
  • Medicare and Medicaid knowledge

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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